In 2026, banks have started checking transfers and payments more frequently. Sometimes a transaction may be delayed, sent for additional verification, or temporarily frozen. For many migrants, this becomes stressful — especially when money urgently needs to be sent to family.
Usually, in such situations people have to:
- wait a long time for a support response;
- explain the problem in Russian;
- communicate with bots instead of a real person.
Because of this, people become even more worried and do not understand what is happening with their transfer.
At SalamPay, we understand that financial matters already cause enough stress. That is why our support team responds in a language you understand.

You can contact support in:
- Uzbek;
- Tajik;
- Kyrgyz;
- Azerbaijani.
This helps you explain the issue faster and receive a clear answer without complicated legal terminology.
If your transfer is delayed or you have questions, you will not need to look for a translator or try to understand difficult banking language.






