Help

Where can I send money?

You can send money transfers to Uzbekistan, Tajikistan, Kyrgyzstan, Kazakhstan and Azerbaijan.

How to transfer money via SalamPay with cash receipt in banks of Uzbekistan, Tajikistan, Kazakhstan and Azerbaijan?

To transfer money to Uzbekistan, Tajikistan, Kazakhstan and Azerbaijan, you need:
- click the "Transfers” button in the lower menu of the application;
- select the button “Transfer to Uzbekistan, Tajikistan, Kazakhstan, Azerbaijan”;
- select the country you want to transfer to;
- enter the transfer amount;
- enter the recipient's full name and confirm their authenticity;
- enter the sender's details and confirm their authenticity;
- check the data for the transfer before sending;
- click the “Proceed to payment” button;
- enter the details of the bank card from which the funds will be debited to the transfer account;
- confirm the withdrawal of funds from the card (using the code from the SMS message received from the bank);
- inform the recipient of the transfer information.

How to transfer money via SalamPay to UZCARD, HUMO, KORTI MILLI, ELCARD cards?

You can transfer money to cards of national payment systems, depending on the country. The transfer amount will be debited in rubles, and credited to the recipient's card in the national currency.
To transfer money to cards of national payment systems, you need:
- click the "Transfers” button in the lower menu of the application;
- select the button "Transfer to the UZKART / HUMO / KORTI MILLI / ELKART card";
- specify the transfer amount in rubles or in the national currency and click the “Calculate” button;
- confirm the amount in the national currency to be credited to the card;
- specify the recipient's card number for crediting the transfer;
- enter the recipient's full name and confirm their authenticity;
- enter the sender's details and confirm their authenticity;
- check the data for the transfer before sending;
- click the “Proceed to payment” button;
- enter the details of the bank card from which the funds will be debited to the transfer account;
- confirm the withdrawal of funds from the card (by entering the code from the SMS message received from the bank);
- inform the recipient of the transfer information.

Limits on the amounts of transfers with cash receipt in banks Uzbekistan, Tajikistan, Kazakhstan and Azerbaijan

  • The minimum amount of an international transfer is 10 US dollars or the equivalent in Russian rubles.
  • The maximum amount of one international transfer is 100,000 Russian rubles
  • The maximum amount of international transfers per day is 1200 US dollars or the equivalent in Russian rubles.
  • The maximum amount of international transfers per month is 1200 US dollars or the equivalent in Russian rubles.

How to get a cash transfer in Uzbekistan, Tajikistan, Kazakhstan and Azerbaijan?

To get a cash transfer at the branches of SalamPay partner banks. The recipient needs to have a passport with him, know the amount and number of the transfer. The transfer can only be received by the person whose passport details were specified when making the transfer in the application.

Limits on the amount of transfers to UZCARD, HUMO, KORTI MILLI, ELCARD cards.

  • The minimum amount of one transfer to UZCARD, HUMO, KORTI MILLI, ELCARD cards is 700 Russian rubles.
  • The maximum amount of one transfer to UZCARD, HUMO, KORTI MILLI, ELCARD cards is 50,000 Russian rubles.
  • The maximum amount of transfers per day is 100,000 Russian rubles.
  • The maximum amount of transfers per month is 100,000 Russian rubles.

How to get a transfer to UZKART, HUMO, KORTI MILLI, ELKART cards?

Transfers via the SalamPay mobile application are made directly to the cards UZKART, HUMO, KORTI MILLI, ELKART. The recipient does not need to go anywhere and wait in line.

How do I find out the transfer status?

You can find out the status of the transfer in the “Transaction History” section on the main page in the SalamPay application

How do I send a money transfer again?

In the SalamPay application, you can quickly send a transfer that you have already sent before.

To send the transfer again, you need:
- select the desired translation in the “Translation History” section on the main page in the SalamPay application;
- press the “Repeat” button;
- check the data for the transfer;
- click the “Proceed to payment” button;
- enter the details of the bank card from which the funds will be debited to the transfer account;
- confirm the withdrawal of funds from the card (by entering the code from the SMS message received from the bank)
In this case, the transfer will be sent to the same country and to the same recipient (when sending, you will be able to change the transfer amount).

Who can send money transfers via the SalamPay mobile app?

Anyone with citizenship of Russia, Uzbekistan, Tajikistan, Kyrgyzstan, Kazakhstan, Azerbaijan, as well as having a bank card issued in Russia and a phone number of a Russian telecom operator, can send money transfers from Russia via the SalamPay mobile application.

Can I send a money transfer to my homeland from any card?

To send a transfer, you must have a card of the international payment system MasterCard, Visa, Maestro or a card of the Russian payment system Mir. The card must also be issued by banks in the territory of the Russian Federation. If these conditions are met, then you can use your card to send a money transfer to your homeland through the SalamPay mobile application.

What is the term for making an international transfer?

The money transfer is carried out immediately after confirming the withdrawal of funds from the bank card.

What is the term for making an international transfer to UZKART, HUMO, KORTI MILLI, ELCART cards?

The international transfer to the cards is sent instantly. In rare cases, the delay in sending a transfer can reach 60 minutes.

How to inform the recipient of the transfer number?

You can report the transfer number after the transfer is completed by clicking the "Report" button and selecting the desired channel for forwarding.

To resend the transfer number to the recipient, you need to:
- select the desired translation in the “Translation History” section on the main page in the SalamPay application;
- click the "Report" button;
- select the necessary channel for forwarding.

What should I do if I don't receive an SMS with a confirmation code to pay for the transfer?

A one-time password acts as a means to confirm the client's actions on the bank card and is sent by the bank to the phone number linked to the card. If you do not receive an SMS message with a password, try restarting your device and make sure that your number is not blocked by the mobile operator. If you are convinced that your device is working properly and there are no communication problems, try to repeat the same translation (to do this, select the desired translation from the "Translation History" section on the main page of the mobile application and click "Repeat"). If the SMS with the code does not arrive, we recommend that you contact the bank that issued your card.