Help

What is SalamPay?

SalamPay is a mobile application with which you can send transfers without commissions and at a favorable rate to Uzbekistan, Tajikistan, Kyrgyzstan, Kazakhstan and Azerbaijan.

How do I download and install the SalamPay mobile app?

The SalamPay mobile app can be found and installed in the Play Market or App Store by typing “SalamPay" in the search bar. If you have trouble finding the mobile app, tap the "Install" icon on this page.

How to register in the SalamPay system?

To register in the SalamPay system, you must:
- install the mobile application through the Play Market or App Store, you can also install the mobile application through the website, for this you need to go to the page www.salampay.com.
- launch the SalamPay mobile app on your device;
- select the application language;
- accept the user agreement;
- enter your mobile phone number and click the “Log in” button;
- enter the code from the SMS and press the “Confirm” button;
- install and remember the code for the application.
You can also use Touch ID - in this case, you will not need to enter the access code to log in to the mobile application in the future.

How do I change my phone number in the SalamPay mobile app?

To change the phone number you need to:
- click the “Profile” button in the lower menu of the application;
- select the “Change phone number” section;
- specify a new phone number;
- receive an SMS with a code to a new number;
- enter the code from the SMS to confirm the binding of the new phone number and press the confirm button;

My device is not supported. What to do?

The SalamPay application can be installed on iOS (version 10 and above) and Android (version 4.4 and above) operating systems. If you have any difficulties during installation, contact the SalamPay support chat.

How do I change the login code for the SalamPay mobile app?

To change the mobile app login code, you must:
- go to the "Profile" section in the lower menu of the application;
- go to the section "Change the login code";
- enter the old code;
- enter a new code and confirm.

Which cards can I use to send a money transfer?

To send a money transfer, you need to have a card issued by a bank in Russia. If this condition is met, you can use your card to send a money transfer through the SalamPay mobile application.

Do I need to connect to the internet to use the SalamPay mobile app?

To fully use the SalamPay mobile app, you need a stable internet connection.

Security

The SalamPay mobile application uses modern approaches to ensure the security of transfers and payments. Information about the transfer and its receipt is always reflected in the application. When registering in the application, you can set a personal login code. The operations are under the control of the Central Bank of Russia and comply with Federal Law №395 “On Banks and Banking Activities".